The irony is not lost on how nonhuman interaction using machine-learning capabilities in financial technology could supply a more personalized member experience, as well as added security and operations performance. The usage of AI, and its subset machine learning, is...

A second credit union is suing Chipotle for damages related to the fast-casual restaurant company’s recent alleged data breach. Benton, Ark.-based Alcoa Community Federal Credit Union filed a class-action suit against Chipotle on May 26 in a Colorado District...

Almost half of financial organizations reported being examined by regulators in the last 12 months, according to Smarsh’s 2017 Electronic Communications Compliance Survey, and examiners are looking more closely at firms’ communications. However, although...

This past week, seven credit unions announced promotions, new hires and retirements. In addition, CUNA Mutual Group, Arch Mortgage Insurance Group and La Macchia Group shared news about their executive teams. WEST The $2.2 billion Technology Credit Union in San Jose,...

Two new financial wellness reports contain sobering thoughts for workers and employers, and the financial professionals who serve them. Prudential Financial Inc. has published a guide to financial wellness programs by two of the company's top...

Board members of the $4 billion Space Coast Credit Union were working on a leadership succession plan when their President/CEO Douglas Samuels died suddenly and unexpectedly at the age of 57 on May 12. “Always the watchdog, Doug expressed a concern to the...