The Defense Credit Union Council said Wednesday Anthony R. Hernandez will become its new president/CEO on Aug. 1. He will succeed DCUC President/CEO Roland Arteaga who is retiring. Hernandez joined DCUC last year and served as chief operating officer. He successfully...
Credit Union Industry News & Updates
The Credit Union & Banking worlds are changing faster today than they ever have. Keep informed about what’s going on in the industry.
WHAT’S GOING ON AT CREDIT UNIONS?
What It Takes to Attract & Keep Financial Services Employees
More than two-thirds of financial services employees in a new survey said they were interested in remaining in the industry, though this was less true of the youngest ones. Thirty-nine percent of millennial and Gen Z employees were more interested in working in...
Retailers, Financial Institutions Go Local in Debit Card Fee Fight
You wouldn’t expect Davie County, N.C. to be the center of a high stakes political battle. And you wouldn’t think that freshman Rep. Ted Budd (R-N.C.), a small business owner who still lives on the farm on which he was raised, would be the target of...
When Rules Don’t Apply
“Rules are meant to be broken.” I cannot find the origin of that statement. But, whomever it was, they were right. In today’s world, I could probably just emphatically say that I came up with the phrase. But I won’t. During the daily routine of...
CU ATMs Safe From Wannacry Hack, for Now
The now infamous Wannacry ransomware attack has affected thousands of computers and numerous organizations around the world, but U.S. credit union ATMs are relatively low on the threat list, pros say. The ransomware, also known as WCry or Wanna Decryptor, has...
CULedger Unveils Blockchain-Like Tech for Call Centers
A new proof-of-concept demonstration showcased last week by research organization CULedger suggests blockchain-like technology could soon wield significant power in verifying identities and clamping down on fraud at credit union call centers. The prototype hinges on...