A new survey shows financial institutions are seeing benefits from video banking but only a small percentage of their customers are using the service. The joint report, coauthored by CUNA Strategic Services, Vidyo, a video communications technology provider and Efma,...

“The introduction of something new,” or, “a new idea, method or advice.” According to m-w.com, that’s the definition of innovation – a word that’s as prevalent in the credit union industry as deposits or members. It often...

Rancho Cucamonga, Calif.-based CO-OP Financial Services intends to implement artificial intelligence to fight fraud, with a machine learning-based risk management tool for its client credit unions later in 2017. “A key pain point for credit unions in 2017 is...

The U.S. Justice Department argued Friday that the Consumer Financial Protection Bureau should be stripped of its independence, a reversal of an earlier stance that the president only had the power to remove the Obama-era agency’s director for cause,...

After more than three years since a Kansas credit union was merged following a suspected embezzlement scheme, federal authorities announced Wednesday the indictment of a former president/CEO who is allegedly responsible for stealing more than $5 million. Nita Rae...

The number of records lost, stolen or compromised in data breaches jumped 86% between 2015 and 2016 even though the number of breaches worldwide dropped 4% in the same period, suggesting that hackers are aiming at organizations with big databases, according to new...