The nation’s third largest credit union began offering new insurance products to its members, a growing industry-wide trend that can help boost non-interest revenue. CUNA Mutual Group said Wednesday that the $21.3 billion Pentagon Federal Credit Union in...
Credit Union Industry News & Updates
The Credit Union & Banking worlds are changing faster today than they ever have. Keep informed about what’s going on in the industry.
WHAT’S GOING ON AT CREDIT UNIONS?
Purpose and Values Are Not Buzz Words
Now, more than ever, senior leaders must adhere to their values and organizational purpose to create and maintain employee and stakeholder trust. PricewaterhouseCoopers has been surveying CEOs for 20 years to gain their perspective on major trends affecting industry...
Video Tellers & Mobile Take Self-Service to the Next Level
Self-service, available for some time at retail locations such as grocery stores, gas stations and credit unions, now provides more virtually-assisted capabilities, through interactive teller machines and mobile, than ever before. By moving transactions from standard...
Wright-Patt CUSO Begins Servicing Mortgages
As part of a plan announced last fall, myCUmortgage announced Tuesday that Beavercreek, Ohio, CUSO has begun servicing new mortgages for credit union partners. MyCUmortgage, which is wholly-owned by Wright-Patt Credit Union ($3.5 billion in assets, 332,205 members),...
Maine League Names New President/CEO
The Maine Credit Union League announced Tuesday that Todd Mason will serve at its new president/CEO. He will succeed the league’s President/CEO John Murphy who will retire in June following 44 years of service to credit unions, including 25 years as the...
Managers Need to Brush Up on Communication, Diplomacy
Workers aren’t happy with how their managers communicate — or, for that matter, with their manner. You might think that bosses would be good communicators, able to deal with employees in a diplomatic manner, but many workers say that’s not the case....