by GrafWebCUSO | May 5, 2017 | News
Mystery shopper in Massachusetts finds info on bonuses and other compensation “inconsistent and misleading.”
by GrafWebCUSO | May 5, 2017 | News
Call center agents aim to provide exceptional experiences by listening carefully and reacting promptly to customer requests. The system weakness is it does not always recognize spoofed calls from ever-sophisticated defrauders. Atlanta- based voice...
by GrafWebCUSO | May 5, 2017 | News
Three major weaknesses in call center authentication.
by GrafWebCUSO | May 5, 2017 | News
Michael A. LaJoice, a former CFO who embezzled more than $18 million from a Michigan credit union, was sentenced to seven to 20 years May 1 by an Oakland County circuit court judge.
by GrafWebCUSO | May 5, 2017 | News
