Middle America Is Everywhere

The political winds are blowing, not from west to east or even east to west. Actually, I’d say they are blowing from the middle of America outward. My roots are in Arkansas – I was born and mostly raised there through the 70s and 80s. My grandfather ran...

PenFed Expands Insurance Offerings

The nation’s third largest credit union began offering new insurance products to its members, a growing industry-wide trend that can help boost non-interest revenue. CUNA Mutual Group said Wednesday that the $21.3 billion Pentagon Federal Credit Union in...

Purpose and Values Are Not Buzz Words

Now, more than ever, senior leaders must adhere to their values and organizational purpose to create and maintain employee and stakeholder trust. PricewaterhouseCoopers has been surveying CEOs for 20 years to gain their perspective on major trends affecting industry...

Video Tellers & Mobile Take Self-Service to the Next Level

Self-service, available for some time at retail locations such as grocery stores, gas stations and credit unions, now provides more virtually-assisted capabilities, through interactive teller machines and mobile, than ever before. By moving transactions from standard...

Wright-Patt CUSO Begins Servicing Mortgages

As part of a plan announced last fall, myCUmortgage announced Tuesday that Beavercreek, Ohio, CUSO has begun servicing new mortgages for credit union partners. MyCUmortgage, which is wholly-owned by Wright-Patt Credit Union ($3.5 billion in assets, 332,205 members),...