NCUA Expands Access to Consumer Assistance Portal

The NCUA has expanded credit union access to its Consumer Assistance Complaint portal, the agency announced Tuesday. The agency is allowing credit unions to designate an additional employee who may have access to complaints filed with the portal. Until now, only...

Former CEO Charged With $2 Million Embezzlement

A former CEO, who pled guilty to stealing nearly $2 million from the now-defunct Veterans Health Administration Credit Union, will start the New Year in prison. A Michigan judge last week sentenced Fuataina Afutiti, 50, of Westland to two and half years to up to 20...

Nearly Half of Employees Don’t Know Core Values

When was the last time you did a pop quiz with your team to find out if they know what your organization’s core values are? According to new research from Eagle Hill Consulting, if you popped the quiz today, nearly half your team would fail. Eagle...